| If a washroom has an unpleasant smell, it will be judged as dirty. Even if a washroom has been cleaned thoroughly an odour is created as soon as the facilities are used. Eliminating unpleasant, 'unavoidable' odours and introducing fresh, pleasant fragrances into the washroom environment will convey the fact that the room is clean and hygienic. In other words, if the washroom smells clean, the public is reassured that it IS clean.
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